Privacy Policy
Last updated September 18, 2026
This policy explains information submitted through the public LogisParcel website and how to contact us about privacy. It covers website inquiries; customer-platform use and carrier-data processing are governed by the arrangements applicable to those services.
1. Information you provide
When you request an invoice analysis or contact us through this website, the form asks for your name, work email address, company, phone number, monthly shipment volume, and message. Your name, email address, and message are required; the other fields are optional.
If you email us directly, your email includes the information you choose to send. Please do not include carrier passwords, payment card details, or sensitive personal information in the website contact form.
2. How information is used
The contact form is provided so you can ask questions, request an analysis, and discuss LogisParcel services. The information you submit provides the contact details and shipping context needed to respond to your inquiry.
This website does not connect your carrier accounts through the contact form. Customer onboarding, invoice processing, and carrier-account access require separate arrangements and are outside the scope of this website policy.
3. Service providers and external links
Contact form submissions are sent to Formspree, a third-party form service that processes submissions for delivery. Formspree may also collect technical information, including IP address and browser information, when its service is used. See Formspree’s Privacy Policy for its practices.
The website also links to social networks and the LogisParcel customer application. Visiting those destinations takes you outside this public website. Review the privacy information available at the destination before providing information there.
4. Interactive examples, cookies, and analytics
The shipment network and audit workspace on this website use illustrative sample data. Selecting a carrier, route, or audit example does not connect to your shipping accounts or display your business’s shipment records.
You can manage cookies and site permissions through your browser settings. Third-party services you use through this website may process technical information as described in their own privacy notices. Contact us with questions about a particular website interaction or submission.
5. Your choices and privacy requests
You can browse the public website without submitting the contact form. If you prefer, contact us directly at support@logisparcel.com.
Depending on where you live and the law that applies, you may have rights to access, correct, or delete personal information, or to object to or restrict certain uses. Send privacy questions or requests to support@logisparcel.com and describe the information or inquiry concerned. Please do not send identity documents unless a suitable verification method has been agreed.
6. Retention and security
To ask how long a particular inquiry is held or request its deletion, contact us using the email address associated with your submission. Include enough context to identify the inquiry without sending sensitive documents. Service providers may retain information under their own policies and applicable legal requirements.
For questions about an existing submission, its retention, or a security concern, contact support@logisparcel.com.
7. Contact and policy updates
For privacy questions, contact LogisParcel at support@logisparcel.com.
Updates to this policy will appear on this page with a revised date. Contact us if you have questions about the policy or how it applies to information you have provided.